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Information for patients, service users and families at Schoen Clinic
Welcome to Schoen Clinic UK, a trusted provider of expert mental health and dementia care.
Our team of experienced specialists are here to guide you through every step of your care journey—whether you’re seeking outpatient support, inpatient treatment, or specialist residential dementia care.
Welcome to Schoen Clinic UK
At Schoen Clinic UK, we understand that seeking specialist help, whether for yourself or a loved one, can feel overwhelming. That’s why we are here to support you every step of the way.
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With nearly 40 years of experience in healthcare, we specialise in evidence-based mental health treatment and compassionate dementia care. Our award-winning teams combine expert care, tailored treatment plans, and a welcoming environment to help you achieve the best possible outcomes.
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What you can expect from us
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When you choose Schoen Clinic UK, you’re choosing:
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Highly skilled specialists: Leading psychiatrists, psychologists, and therapists offering personalised care.
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Tailored treatment plans: Your needs and goals are at the centre of every decision we make.
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Support for families: We offer guidance and resources to help families throughout the treatment journey.
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A holistic approach: Combining medical expertise with therapies that nurture the body and mind.
We offer outpatient, inpatient, and residential care options to suit your unique circumstances, and our team is dedicated to helping you or your loved one with confidence and dignity.
Our specialist services across Schoen Clinic UK
Schoen Clinic Chelsea – outpatient mental health treatment in London
Located in central London, Schoen Clinic Chelsea provides private outpatient care for a wide range of mental health conditions including:
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Anxiety disorders: Social anxiety, health anxiety, generalised anxiety disorder (GAD), panic disorders
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Depression and bipolar disorder
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Obsessive-compulsive disorder (OCD)
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ADHD
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Stress, burnout, and digital addiction
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Eating disorders: Specialist treatment for adults, children, and young people
Our approach combines psychiatry, psychotherapy, and holistic therapies to create a bespoke treatment plan tailored to your needs.
Wellen Court – specialist dementia care home in York
Wellen Court offers exceptional residential care for individuals living with young-onset to advanced dementia.
Our team of specialists is dedicated to creating a safe, comfortable, and supportive environment for residents. Features of our dementia care service include:
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Personalised care plans tailored to each resident’s needs
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Comfortable, secure en-suite rooms and communal living spaces
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A highly trained multidisciplinary team offering medical, emotional, and social support
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Engaging activities and therapies designed to enhance quality of life
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Specialist dementia nursing support for complex presentations of dementia
Schoen Clinic York – inpatient hospital wing for adults with eating disorders
At our dedicated inpatient facility in York, we provide intensive and compassionate care for individuals living with eating disorders. This includes treatment for:
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Anorexia nervosa
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Bulimia nervosa
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Binge eating disorder
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Our multidisciplinary team (MDT) of psychiatrists, psychologists, dietitians, and nurses work together to deliver evidence-based therapies, ensuring a holistic approach to recovery. Patients benefit from:
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24/7 specialist care in a safe and supportive environment
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Tailored treatment programs for adults and young people
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Individual, group, and family-based therapies
Becoming a patient at Schoen Clinic
We make accessing treatment or support as simple as possible with a number of ways to get in touch with us.
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Call one of our teams to discuss your needs and book an appointment.
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Use our online enquiry form below – fill it out anytime, and our team will contact you promptly.
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Arrange a referral: A referral from your GP or healthcare provider is preferable as it ensures we have important information about your medical history.
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Refer yourself or a loved one to any of our services using one of the 'Refer yourself' buttons on this page.
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We aim to arrange your initial assessment in as little 24 hours to get you started on your journey as soon as possible.
Funding your treatment or care
We offer flexible payment options to suit your needs:
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Self-funding patients: visit our treatment funding and prices page for our full, transparent pricing breakdown.
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Private medical insurance: We're recognised by all major health insurers and work closely with them to ensure the process is as smooth as possible for you. Both assessments and treatment can be covered by private medical insurance and we're recognised by all major providers.
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Many of our patients are covered for mental health treatment under their workplace insurance policies, so even if you don't have personal private medical insurance, it's worth checking with your employer to see if you're covered.
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Our dedicated team are always on hand to help provide advice and process any claim.
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Preparing for your visit
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Once your appointment is confirmed, you will receive:
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An email with your appointment details, including what to bring and how to prepare.
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Information on what to expect when you arrive at our clinic, hospital or care home.
Our friendly team will ensure your experience is as seamless and stress-free as possible.
What sets us apart?
At Schoen Clinic UK, we are dedicated to delivering exceptional care by putting our patients at the heart of everything we do. Here are just a few ways we stand out:
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Multidisciplinary Team (MDT) approach
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Our care is led by multidisciplinary teams (MDTs) consisting of highly skilled specialists, including psychiatrists, psychologists, therapists, nurses, nutritionists, and occupational therapists.
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Patient-centred collaboration: These experts work together to create personalised treatment plans tailored to your unique needs, ensuring every aspect of your mental, emotional, and physical wellbeing is addressed.
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Integrated care: Whether you're receiving outpatient therapy at Schoen Clinic Chelsea, inpatient eating disorder treatment in York, or specialist dementia care at Wellen Court, our MDTs ensure seamless coordination across all areas of care.
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Feedback and continuous improvement
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We believe that listening to patients and their families is vital to providing the best possible care.
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Your voice matters: From satisfaction surveys to informal feedback, we actively seek and act on input from patients and families.
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Commitment to excellence: This feedback helps us enhance not only individual treatment experiences but also our clinical practices, facilities, and services.
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Patient-centred innovations: Our team regularly evaluates outcomes to ensure we remain at the forefront of mental health and dementia care.
Helpful resources and support
At Schoen Clinic, we understand that navigating mental health and dementia care can feel overwhelming at times.
To support you and your family, we’ve developed a range of resources designed to answer your questions, provide clarity, and offer expert guidance throughout your journey.
Understanding independent healthcare
How does private healthcare work?
The Independent Healthcare Providers Network (IHPN) has put together a series of videos on their YouTube channel to help you understand what to expect from independent healthcare. Whether you've had private healthcare before or not, this video helps to explain how private healthcare works.
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If you have any questions about accessing leading orthopaedic or spinal treatment at our London hospital, contact our team who will be happy to assist.