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Frequently asked questions
If you need support with a mental health condition, eating disorder, or dementia, we're here to help. We understand that if you're taking the first steps yourself, or if you're worried about a family member or a loved one, you're bound to have some questions along the way.
We've compiled some of our frequently asked questions below but should you need any further assistance, our caring team is available and happy to help guide you through the process.
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What conditions do you specialise in?At Schoen Clinic UK Group, our hospitals and clinics offer a range of treatments for children, teens and adults with mental health conditions and eating disorders. Schoen Clinic Chelsea, our private outpatient mental health and wellbeing clinic in London caters to individuals of most ages. The clinic provides highly specialised psychiatric, therapeutic and nutritional treatment for a wide spectrum of mental health conditions; including anorexia, bulimia, depression, anxiety, stress, addiction, trauma and bereavement to name a few. Find our full list of treatments and services here. Schoen Clinic York, our inpatient/residential hospital wing in York provides highly specialised treatment for adults (aged 18 and up) with eating disorders such as anorexia, bulimia and other specified feeding or eating disorders. Wellen Court, Schoen Clinic York, our luxury residential dementia care home in York offers specialist care for individuals with complex diagnoses of dementia, from young-onset to advanced.
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What treatment options and support are available?Outpatient treatment: At Schoen Clinic Chelsea we offer outpatient assessments, appointments, consultations and therapy groups. We also offer a highly specialised mental health treatment programme for adults. Inpatient or residential treatment: We offer inpatient treatment for adults with eating disorders at Schoen Clinic York. Daycare treatment: We offer daycare eating disorder treatment programmes at our hospital in York for individuals who require comprehensive and structured support, but who are well enough to go home each evening. Short-stay support: Short-term inpatient eating disorder support is available privately at Schoen Clinic York. This option offers respite to patients and their families who need specialist care for early intervention, or to help halt relapse. Residential dementia care with nursing: Available at our specialist dementia care home, Wellen Court, in York, this service offers a safe and homely environment for individuals with dementia.
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What care and support will I get during my treatment?At Schoen Clinic we take a personalised approach, so treatment and support options are wholly tailored to the unique needs of each individual. All patients have access to a skilled multidisciplinary team of specialists who work together for the benefit of each individual. Treatment could include one-to-one counselling sessions, family therapy, group therapy and skills workshops, psychiatric support, nutritional counselling or dietetics, health assessments, meal support and more.
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How much does mental health or eating disorder treatment cost?The exact cost of treatment will depend on which treatment is right for you. We have a full, clear and transparent breakdown of our private treatment pricing available here so you know what to expect ahead of time.
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How can I pay for treatment?We offer a variety of payment methods at Schoen Clinic. Many of our patients choose to self-fund their treatment as a fast option to receive specialist mental healthcare. We’re also recognised by major insurers so it’s worth checking with your provider to see if you’d be covered. For individuals wishing to receive treatment at Schoen Clinic York, it’s also possible to access these services through the NHS. Find full information about payment options here.
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Who can refer me to Schoen Clinic for highly specialised mental health treatment?Your GP, Child and Adolescent Mental Health Services (CAMHS) team, Adult Mental Health Services (AMHS) team or another health professional can arrange a referral to Schoen Clinic. If you’re self-funding a referral is preferable but not essential in most cases as your specialist can write to your GP retrospectively.
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For inpatients, can I leave the hospital during my stay?Yes. As individuals work through the inpatient treatment programme, time away from Schoen Clinic York and weekend leave become part of the treatment model.
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For inpatients, what should I bring with me?It’s helpful to bring: Individually labelled clothes for daytime, night time and outdoors Wash bag and toiletries Your own duvet, pillow and covers Posters and pictures for your room Books and magazines A CD player, DVD player and/or a portable TV for your room If you have hobbies you enjoy, for example craft or writing, it is a good idea to bring whatever you need It's useful if you bring in telephone numbers and addresses of the people you need to be in contact with while you’re receiving inpatient treatment.
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