Medical Secretary - Fixed Term (Chelsea)

Schoen Clinic Day Centre for Mental Health Chelsea


The Medical Secretary will provide efficient secretarial support to the Clinic and Consultants(s) on a daily basis. Your support is relied upon by consultants, clinicians and patients and crucial to maintain an efficient and effective clinical facility. You will often be the first point of contract for users of the clinic and will proactively deal with enquiries from patients and colleagues in a professional manner


  • Typing of clinical related documents from Consultants’ dictations, including medical reports
  • Formatting, proofreading and sending all clinical letters through a secure platform
  • Scanning of relevant documentation onto our systems
  • Taking telephone calls, answering patient queries and taking messages
  • Flexibility to cover reception when needed
  • Flexibility to cover record minutes of meetings when needed
  • Booking / amending patient clinic appointments
  • General housekeeping and filing
  • Liaising with patients to book appointments, answer patient queries and take messages for consultants
  • General office support during annual leave periods
  • Attendance of referral meetings and weekly MDT
  • Regularly assessing working practices to identify possible improvements and improve efficiency.


Our culture of world-class medical excellence is based around our five key values:

Accountable: Taking ownership of the things I say and do

Caring: Treating others as I would like to be treated

Collaborative: Working together to make a winning team

Courageous: Being proud to be different and challenge the norm

Determined: Seeing things through to meet and exceed expectations

Please note: 

Due to the volume of applications we receive, Schoen Clinic reserves the right to close roles prior to the specified closing date if a suitable candidate is identified. 

Due to the commitment to continuous improvement, it is likely that the post will evolve over time. These duties will be subject to regular review and any amendments will be made in consultation and agreement with the post holder.

Unfortunately the application deadline has passed, but please send us your CV for future consideration.

Schoen Clinic Day Centre for Mental Health Chelsea

Full Time


£28000 (Dependant upon experience)

Closing Date
16th April 2021


  • Strong understanding and respect for confidentiality
  • Experience as an Secretary and working in a team oriented office environment
  • Excellent interpersonal skills
  • Excellent verbal and written communication skills
  • Excellent telephone manner
  • Highly proficient in Microsoft Office (PowerPoint, Excel and Word) and other systems
  • Self-motivated and self-starter with the ability to prioritise and schedule work independently
  • Highly organised, detail-oriented and analytical
  • Flexible in terms of working times and responsibilities e.g., out of hours work may be required with due notice.
  • Maintains a professional conduct at all times, remaining calm and in control
  • Previous experience as a Medical Secretary in a private mental health clinic (desirable)


  • 25 days holiday + 8 Bank Holidays
  • Pension scheme
  • Private Medical Insurance
  • Eye Care Scheme
  • Online Benefits Portal
  • Training & development opportunities