What Makes Us Different?
We understand that every person is unique and every patient is different, that's what makes us different.
We've made it our Purpose to provide the best individualised specialist care for every patient and our aim is to help people feel better and recover faster.
Our leading experts provide award winning, innovative, personalised medicine; specialising in mental health and orthopaedics.
Working together as a multidisciplinary team, our people are committed and passionate about patient health and wellbeing, supporting them through treatment, rehabilitation and recovery.
Welcome to Schoen Clinic, giving you access to world-class experts and care, when you need it most.
Pioneers In Clinical Quality Measuring
For us, patient safety, experience and clinical outcome are the most important things. To measure our effectiveness, we have developed our unique assessment tool.
Assessing the quality of the hospital stay based on 3 key areas:
1. Quality of Treatment
2. Patient Safety
3. Patient Experience
As the first private hospital in the UK to directly employ the majority of its Consultants, we deliver the following;
- Consistency in patient care and safety
- Optimum compliance with data systems, procedures and measures
- Doctor/employee benchmarking through our appraisal process
- A transparent culture of self-evaluation, learning and accountability
- Continual improvement and greater governance
- Demonstrating high standards to our regulators, the Care Quality Commission (CQC) and NHS England
- A broad range of validated outcome measures for each patient
- Confidence in us as a referrer that the patient will have the best possible outcome
Leading the Way with Innovation and Excellence
At Schoen Clinic Orthopaedic and Spinal Hospital London, we are one of very few private hospitals to provide medical cover on the Wards using resident Consultant Critical Care Physicians. 24 hours a day, 7 days a week.
They have years of experience in caring for patients across a very broad range of specialities and are experts in early diagnosis and intervention in the unlikely event of a complication post-surgery.
At Schoen Clinic Orthopaedic and Spinal Hospital London, we use CompCard (=Composite Card) to measure every patient’s clinical outcome through every stage of treatment and recovery. Starting from the initial condition, it tracks through the entire treatment process recording any complications or events during the hospital stay. This adds to the longer-term outcome achieved for our patients (Patient Reported Outcomes). All results are aggregated into the Quality Management tool, MedQEX (Medical Quality and Excellence Index).
Our quality data model ensures all our data is comparable (because of explicit definitions and defined data collection processes) enabling it to be benchmarked against other hospitals, both in Germany and the UK. This drives continuous improvement.
Additionally, our intuitive platform supports orthopaedic patients to complete PROMS (Patient Reported Outcome Measures) throughout their treatment journey. This platform is integrated with an electronic health record and a bespoke patient information system.
IT investment has enabled the integration of local applications such as Datix for incident management and PACS for scan image viewing.
We use scientifically validated outcome criteria and scoring to share data with both the National Joint Registry (NJR) and the British Society of Rheumatology.
All of this feeds into our Enhanced Recovery Hip & Knee Programme using objective indication criteria for hip and knee surgery to eliminate unnecessary surgery, quality of life and function scores such as EQ-5D, VAS, and Oxford Hip and Knee scores to monitor the status of patients over a prolonged period of time post surgery. These results are reviewed by sub-specialist expert groups, who meet twice a year to refine best practice and generate evidence based pathways and standards for the Schoen Clinic Group.
Our Key Principles
We have a strong plan for future growth and with this comes significant investment in research, facilities, equipment and most importantly our people. The UK leadership team are committed to employee engagement and learning and development, as an imperative part of the success and longevity of our UK operation. This remains embedded in our Culture and Values. We understand the more engaged and collaborative our people are with the organisation, the easier it is to consistently deliver exceptional levels of patient care.
Winner! Best Acute Private Hospital 2019
Within just 15 months of opening, Schoen Clinic London took the 2019 Laingbussion Award for its innovative multidisciplinary and patient-centric approach focussed on delivering excellent clinical outcomes and rapid recovery for patients.Read more